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from the Momentum Team

Integrating Zendesk with Momentum Automation
March 3, 2024

Integrating Zendesk with Momentum Automation

How to integrate Zendesk with Momentum

Momentum’s Zendesk integration allows Momentum to create tickets in Zendesk. Create a Zendesk ticket by reacting to a message with an emoji in a Slack Connect Channel, automatically create and store transcripts in the ticket after a Gong call has ended, or simply add a workflow that allows you to create and fill out Zendesk tickets from Slack. These are a few examples of ways Momentum can simplify your sales stack with Zendesk.

Setting up Zendesk in Momentum is simple. From any channel in Slack, start typing /integration you will see a slash command labeled “Configure Integrations with Momentum” appear.

Using this slash command opens a menu with a list of integrations and their authorization status. Click “Authorize” for the Zendesk integration. Doing this will open a browser tab, where Zendesk will guide you through the rest of the authentication process.

If you need further information or have any questions that were not addressed here, please feel free to reach out. You can submit your question and contact details using the form below, and a member of the Momentum team will get back to you
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