DOCUMENTATION

Advice and answers
from the Momentum Team

Get Qualification Reason From SDR and update the salesforce opportunity
March 3, 2024

Get Qualification Reason From SDR and update the salesforce opportunity

SDR receives a notification asking to enter the qualification reason. This reason is updated in the salesforce & notified in Slack

Prerequisites
  1. A Salesforce user lookup, which holds the user (who has to enter the qualification reason) name.
  2. A field (Existing or custom) that will be updated once an opportunity is marked qualified

To set up this workflow:

Once the Salesforce setup given above is done,

  1. Go to the Momentum web app. You can navigate to Momentum home from your Slack workspace like so:

a) From the list of apps in your Slack workspace, click on ‘Momentum’ to view the Momentum app home

b) Click on “Momentum App” to navigate to the web app.

  1. Next, click on "Library of Recipes" on the left

  1. You will find a list of available recipes here. Select the recipe titled "Get Qualification Reason From SDR and update the salesforce opportunity"
  2. Enter the details shown in the recipe.

A quick look at what the fields imply:

Although, the fields given are self-explanatory, here are a few additional details if required.

An example use case:

Assume that a qualification reason is required once the opportunity is marked qualified. In this case, we are marking the opportunity qualified, once it reaches the stage ‘Qualification’.

Finally, Click on “Create Workflow” & your workflow is all set to use! 🙂

You can activate or deactivate your workflow anytime using the “active” switch in Momentum home.