Third-party Service Providers

Last updated: 09/19/2024

In order to provide its services, Momentum may engage with third-parties or other members of the Momentum corporate group (affiliates) to carry out data-processing activities that involve access to customer data. These organizations, called “subprocessors,” are identified below with their locations and the purpose for Momentum.

Entity Name
Purpose
Location
External links
Datadog, Inc.
Application performance measurement.
USA
Data protectionSecurity
Gladia SAS
Provides transcription processing for a subset of
our Momentum AI services.  
France
PrivacySecurity
Google Cloud Platform
Data storage, processing, and related services for the Momentum platform.
USA
PrivacySecurity
Mixpanel Inc.
Analytics and event tracking services for Momentum.
USA
Privacy and Security
OpenAI, L.L.C.
Provides large language model processing via APIs for customers using Momentum AI services.
USA
PrivacySecurity
Pinecone Systems, Inc.
AI Solutions.
USA
PrivacySecurity
Recall.ai
Call recording and transcript when using Momentum as a bot.
USA
PrivacySecurity
Segment, a subsidiary of Twilio
Analytics and customer data platform services for our website/app.
USA
PrivacySecurity
Subsidiary
Entity Name
Location
Momentum Labs Canada Inc
Canada

As we grow and expand our services, we may need to add or remove subprocessors. If you'd like to receive a notification when this list changes, you can subscribe using your business email address below.