.svg)
What Are the Best Alternatives for Gong? 2025 Buyer’s Guide to AI-Powered Conversation Intelligence
Why Teams Are Replacing or Augmenting Gong in 2025
Gong helped define the conversation intelligence platform category. For years, it set the benchmark for call recording, transcription, sales coaching, and deal intelligence. But in 2025, the game has changed.
Today’s sales teams, RevOps leaders, and customer success managers need more than call analytics. They need real-time, AI-powered tools that connect insights to action, not another data graveyard. The rise of revenue orchestration platforms, embedded AI agents, and Slack-native workflows has shifted the conversation from what happened to what needs to happen next.
As a result, even long-time Gong customers are exploring newer platforms that automate CRM updates, surface deal risks, streamline sales processes, and keep teams moving in real time. The demand isn’t just for “conversation intelligence.” It’s for execution intelligence.
This guide breaks down the best Gong alternatives in 2025: tools that go beyonce call summarization scope and drive actual outcomes.
What Is a Conversation Intelligence Platform?
A conversation intelligence platform is software that captures, transcribes, and analyzes sales calls and customer interactions (typically across Zoom, Google Meet, or Microsoft Teams). Early platforms like Gong and Chorus focused on meeting transcription, keyword tracking, and coaching insights to help sales reps improve performance.
In 2025, the category has evolved. Leading platforms now integrate with CRM systems (like Salesforce or HubSpot), push updates into Slack, generate real-time alerts, and trigger workflow automation. These are no longer passive listening tools. They’re AI-powered meeting assistants that summarize, analyze, and act.
Yet most teams still assume they need to choose between coaching tools and CRM productivity tools. But the best Gong alternatives prove you can have both: detailed sales conversation analysis, plus actionable insights that actually move deals forward.
Why Sales Teams Still Struggle (Even With Gong)
Despite the rise of AI and billions invested in sales tech, most GTM orgs still suffer from:
[blue-section]
- Incomplete CRM records: Calls are recorded, but reps forget to update Salesforce or HubSpot
- Missed follow-ups: Summaries exist, but no alerts trigger when deals stall or renewals go cold
- Disconnected systems: Conversation data lives in Gong; workflows live in Slack or email
- Overwhelmed managers: Too much call data, not enough signal for coaching
- Slow onboarding: New reps struggle to learn playbooks buried in meeting transcripts
- Lagging metrics: Forecasts rely on rep-entered data, not actual customer behavior
[/blue-section]
The takeaway? Transcription alone isn’t enough. What teams need now is AI-driven automation, CRM integration, and real-time execution signals.
What to Look For in a Gong Alternative: 7 Key Capabilities
Here are the 7 must-have capabilities every GTM team should evaluate in 2025:
[number-block number="1"]
AI-Powered Transcription & Summaries
What it should do:
Automatically transcribe sales calls, summarize key moments, and surface next steps. Including competitor mentions, pricing asks, and talk time breakdowns.
Why it matters:
Reps save hours on note-taking. Managers get visibility. AI-driven summaries make sales coaching, onboarding, and CRM hygiene seamless.
What to avoid:
Platforms that offer basic transcription without surfacing action items, risk signals, or follow-up prompts.
[/number-block]
[number-block number="2"]
Real-Time Alerts & Workflow Automation
What it should do:
Send alerts to Slack, email, or CRM when a deal goes quiet, a renewal is at risk, or a buyer mentions a blocker.
Why it matters:
Revenue teams can act faster, escalate deals, or trigger follow-up workflows automatically, no rep reminders needed.
What to avoid:
One-way notifications that aren’t connected to Slack-based workflows or don’t tie into pipeline stages.
[/number-block]
[number-block number="3"]
CRM Integration (Salesforce + HubSpot)
What it should do:
Automatically update CRM fields, link summaries to opportunities, and auto-log meetings, tasks, and call notes.
Why it matters:
Fewer manual updates. Cleaner data. More accurate forecasting and revenue intelligence dashboards.
What to avoid:
Tools that only push data into one system, or that require reps to manually log every update.
[/number-block]
[number-block number="4"]
Slack-Native Execution
What it should do:
Surface meeting recaps, deal alerts, and approval workflows in the channels your sales teams already live in.
Why it matters:
No more switching tabs or waiting for CRM syncs. AI assistants deliver real-time insights where decisions happen.
What to avoid:
Tools that force teams back into dashboards to take action or follow up.
[/number-block]
[number-block number="5"]
AI Coaching & Team Performance Insights
What it should do:
Track talk ratios, sentiment, script adherence, and objection handling across teams. Generate coaching moments automatically.
Why it matters:
Enables scalable sales enablement, better onboarding, and targeted performance reviews for reps.
What to avoid:
Overly manual tagging, or generic “AI scores” with no coaching context.
[/number-block]
[number-block number="6"]
Meeting Assistant Functionality
What it should do:
Join calls across Zoom, Google Meet, or Microsoft Teams to take notes, summarize, and sync follow-ups.
Why it matters:
Frees up reps to sell. Captures every stakeholder, quote, and next step, even if a manager can’t attend the call.
What to avoid:
Bots that miss screen shares, ignore chat, or don’t integrate with your CRM system.
[/number-block]
[number-block number="7"]
Flexible Pricing & Startup Readiness
What it should do:
Offer tiered pricing, transparent platform fees, and free plans for smaller teams.
Why it matters:
Not every team can afford enterprise AI. And scaling startups need tools that grow with them, not lock them into inflexible plans.
What to avoid:
Hidden fees, limited user tiers, or AI features only available at the top pricing level.
[/number-block]
Top Gong Alternatives in 2025
These are the leading conversation intelligence platforms, revenue orchestration tools, and meeting assistants replacing or augmenting Gong in modern GTM stacks. Each has its strengths, trade-offs, and best-fit use cases.
::autoboxgrid2
[LEFT]
Best for:: RevOps and Sales Ops teams that want AI-powered execution, not just conversation analysis. Ideal for GTM orgs using Slack, Salesforce or Microsoft Teams.
Pricing:: Custom pricing based on seats and feature depth. Competitive vs. most Gong alternatives; no platform bloat.
Key features::
- Real-time AI agents that analyze sales calls, emails, and meetings
- Automatic CRM updates in Salesforce and HubSpot
- Slack-native workflows for deal alerts, approvals, and renewal signals
- Embedded meeting assistant for call summaries, action items, and coaching insights
- Prebuilt agents for churn risk, competitor mentions, legal blockers, and pricing objections
[RIGHT]
Strengths::
- Loved by sales leaders and RevOps teams for increasing pipeline velocity
- Built for orchestration: triggers workflows from real customer interactions
- Deep integration with Slack and Salesforce, no middleware needed
- Zero manual effort for note-taking, CRM hygiene, or deal reviews
Considerations::
- Focused on actionable insights
- Orchestration platform
- Works best with Salesforce-oriented teams
::endautoboxgrid2
::autoboxgrid2
[LEFT]
Best for:: Enterprise revenue teams needing unified revenue intelligence, AI-driven forecasting, and deep deal intelligence.
Pricing:: Enterprise-tier, custom quotes; typically higher than average Gong alternatives.
Key features::
- Advanced AI-powered transcription and call summaries
- Real-time prompts during Zoom or Google Meet calls
- Deal dashboards combining activity, pipeline stages, and forecast metrics
- Salesforce CRM integration for MEDDICC fields
- Forecasting engine tied to buyer behavior and call data
[RIGHT]
Strengths::
- Strong fusion of conversation intelligence and revenue forecasting
- Bi-directional sync with Salesforce and HubSpot
- Enterprise-grade security and data compliance
Considerations::
- Higher platform fee than most
- Learning curve for new users; some UI trade-offs in summary views
::endautoboxgrid2
3. Salesloft
::autoboxgrid2
[LEFT]
Best for:: Inside sales and coaching-focused teams that rely on calls, performance data, and real-time coaching.
Pricing:: Premium tier (~$125/user/month); add-ons for AI tools
Key features::
- CRM sync for pipeline updates and contact enrichment
- Meeting Cheat Sheets, transcript analysis, and call summaries
- “Key Moments” detection: competitor mentions, pricing, talk time
- AI-generated coaching insights and rep scorecards
[RIGHT]
Strengths::
- Best-in-class sales coaching tools
- Clean UI for sales reps and managers
- Strong Slack and Salesforce integration
Considerations::
- Requires full adoption to unlock value across sales teams
- Less robust forecasting tools
::endautoboxgrid2
::autoboxgrid2
[LEFT]
Best for:: Teams already using ZoomInfo for sales intelligence and contact enrichment.
Pricing:: Mid to high range; bundles available with ZoomInfo platform
Key features::
- Syncs call data into CRM systems and ZoomInfo contacts
- Meeting recording and keyword tracking
- Competitive mention alerts and follow-up suggestions
- Zoom, Google Meet, and Microsoft Teams integration
[RIGHT]
Strengths::
- Tightly integrated with the ZoomInfo database
- Strong for tracking buyer intent across multiple meetings
- Helps align SDRs and AEs with enriched lead insights
Considerations::
- Less robust in real-time workflows and Slack
- Less emphasis on automated coaching or pipeline orchestration
::endautoboxgrid2
5. Avoma
::autoboxgrid2
[LEFT]
Best for:: Startups and SMBs needing an affordable meeting assistant and call summarizer.
Pricing:: Free plan available; paid tiers start under $30/user/month
Key features::
- Lightweight coaching insights and onboarding templates
- AI-powered meeting notes, action items, and highlights
- Easy UI for sales reps, CS, and product teams
- Simple CRM integrations (Salesforce, HubSpot)
[RIGHT]
Strengths::
- Budget-friendly alternative to Gong
- Great entry-level functionality
- Fast deployment, minimal setup
Considerations::
- Limited depth in forecasting, analytics, and automation
- Best for early-stage teams; may outgrow it quickly
::endautoboxgrid2
6. Fireflies.ai
::autoboxgrid2
[LEFT]
Best for:: Teams wanting a simple, AI note-taking tool that works across calls.
Pricing:: Free plan; pro tiers start around $10–$29/user/month
Key features::
- Joins calls across Zoom, Google Meet, Microsoft Teams
- Records, transcribes, and summarizes meetings
- Email and CRM sync
- Collaboration features for tagging team members
[RIGHT]
Strengths::
- Extremely cost-effective
- Quick install, low barrier to entry
- Useful for meeting capture across teams, not just sales
Considerations::
- Not built for end-to-end sales process orchestration
- Weak Slack and CRM workflow integrations
::endautoboxgrid2
Comparison Table: Gong Alternatives at a Glance
::autotable
::columns=9
Platform
Best For
CRM Integration
Real-Time Alerts
AI Summaries & Transcription
Forecasting & Deal Intelligence
Slack Workflows
Sales Coaching Tools
Pricing
Momentum
GTM teams needing real-time orchestration
Salesforce
✅
✅
✅
✅
✅
Custom Pricing
Clari Copilot
Enterprise revenue intelligence + forecasting
Salesforce, HubSpot
✅
✅
✅
⚠️
✅
High
Salesloft
Coaching-focused inside sales teams
Salesforce, HubSpot
⚠️
✅
⚠️
⚠️
✅
High
Chorus.ai
Teams using ZoomInfo for sales intelligence
Salesforce, HubSpot
⚠️
✅
⚠️
❌
✅
Mid–High
Avoma
Startups & SMBs needing lightweight summaries
Salesforce, HubSpot
❌
✅
❌
⚠️
⚠️
Budget-Friendly
Fireflies.ai
Budget-conscious note-taking across meetings
Salesforce, HubSpot
❌
✅
❌
❌
❌
Very Affordable
::endautotable
✅ = Strong capability⚠️ = Limited or inconsistent❌ = Lacks native functionality
Not Your Typical Gong Alternative
Momentum isn’t another call recorder or a meeting note-taker with AI layered on top. It’s a full revenue orchestration platform built for modern sales teams and RevOps leaders who need more than just passive insights.
It turns sales calls, meeting summaries, and customer interactions into live signals that trigger action — no extra tools, no waiting.
What Sets Momentum Apart
- Real-time alerts in Slack
Whether it’s a churn signal, legal blocker, or pricing objection, Momentum automatically routes alerts to the right people in Slack so your team can act fast, not just analyze later. - AI-powered call summaries + CRM automation
Momentum captures every conversation, summarizes meetings, and auto-logs deal intelligence into Salesforce or HubSpot, including risks, stakeholders, action items, and next steps. No manual entry. No gaps. - AI agents that drive workflows
With prebuilt AI agents for renewal risk, competitor mentions, onboarding blockers, and more, you can streamline follow-up, accelerate pipeline, and improve team performance with zero admin work. - Built-in coaching and onboarding templates
Sales managers and enablement teams can track talk time, key moments, and coaching flags across sales conversations, helping reps improve faster without needing to dissect hours of meeting recordings. - Slack-native, Salesforce-connected
Momentum integrates natively with both Slack and Salesforce, allowing you to streamline approvals, enforce process adherence, and move deals forward without toggling tabs or waiting for updates.
Momentum in Action: Real Use Cases
- Pipeline Management: Deals with no next steps automatically trigger Slack alerts and CRM nudges.
- Customer Success Escalations: CS teams get notified when churn risk language appears on calls.
- Forecasting Accuracy: Sales leaders get a live dashboard showing real-time signals from meetings, not just CRM updates.
- Manager Coaching: AI suggests call clips for review based on rep performance, objections, and missed cues.
- Onboarding at Scale: Reps get automated learning loops via call summaries and Slack notifications.
Momentum doesn’t have to replace your CRM, sales engagement tool, or meeting platform. It connects them, enhances them, and automates the workflows in between.
If your sales process depends on reacting to customer signals quickly (not just capturing them) Momentum is the missing layer in your GTM stack.
Choose the Right Gong Alternative for Your GTM Stack
The landscape of conversation intelligence tools has shifted. What used to be about call recording and transcription is now about orchestration, automation, and real-time enablement.
Platforms like Clari, Salesloft, and Chorus.ai bring specific strengths in forecasting, coaching, or CRM integration. Tools like Fireflies.ai and Avoma offer cost-effective options for meeting transcription and basic note-taking.
But if your team is serious about operationalizing sales intelligence — turning sales conversations into Slack alerts, turning AI-powered summaries into next-step actions, and keeping your pipeline moving without reps chasing updates — only one platform is built for that level of execution:
Momentum.
Momentum is not another Gong competitor. It’s your orchestration layer.
It’s how RevOps teams streamline updates, how sales leaders surface actionable insights, and how high-performing orgs scale AI tools across every sales process, from onboarding to forecasting, from summaries to follow-up.
If you're tired of juggling disconnected tools, buried meeting notes, and slow team performance, and you're ready to let AI automate the busywork…
[blue-section]
See how it fits seamlessly into your existing stack (Salesforce, Slack, Microsoft Teams, Google Meet, Zoom).
See how it helps you close more deals, faster.
And see why it’s the clear standout in the list of the best Gong alternatives in 2025.
[/blue-section]